Welcome to the Star Heart CollectionS Family!
Thank you for your purchase and being part of our mission to empower others through positive messaging.
Last Updated: June 12, 2023
Lynn Bryant and her team do rigorous research to seek out the highest quality products from American manufacturers. While it is a rare occasion that an item needs to be returned, we understand that these things happen and have accounted for this with the shipping disclaimer that each customer sees before checkout to ensure transparency. We are able to offer lower pricing on our products since we do not build in the cost of return shipping. We appreciate you and thank you for your support of our brands and products. 🇺🇸
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original Star Heart and Faith Hope Dreams tags and labels attached.
To return an item, please complete the Return and Exchange Request form at www.starheartcollections.com/returns within fourteen (14) days of the purchase date. Your request submittal makes our team aware of your return and we will respond once we have received the returned item(s).
Please place the items with original Star Heart and/or Faith Hope Dreams hang tags attached and proof of purchase securely in its original packaging, and mail your return to the following address:
Star Heart Collections
2817 West End Avenue
Nashville, TN. 37203
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving a return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days for the receipt of your item to process your return or exchange.
- Sale items are FINAL SALE and cannot be returned
- Notebooks and mugs cannot be returned
If you have any questions concerning our return policy, please contact us at: firstname.lastname@example.org